PRIVACY NOTICE

Welcome to roostflux.shop. We value your privacy and are committed to handling your personal information properly in accordance with applicable privacy laws and regulations. This Privacy Policy explains what information we collect, how we use this information, and your rights regarding your personal information.

Due to ongoing losses, we have decided to conduct a clearance sale at a loss. During the clearance sale, we will still strictly adhere to this Privacy Policy to ensure that your personal information is reasonably and securely protected, and we will not lower our data security standards due to the clearance activity.

I. Information We Collect

To provide you with a complete shopping experience, we may collect the following information:

Your name, email address, contact number, and shipping information.

Order information you fill in when submitting your order.

Information you proactively provide when communicating with customer service.

Technical information generated when you visit the website, such as device information, browser type, IP address, visited pages, access time, and cookies.

Necessary information related to payment (the payment process is handled by a third-party payment service provider; we do not retain your complete payment card information).

II. How We Use the Information

The information we collect is primarily used for:

Processing orders and shipping goods.

Providing after-sales service and customer support. Respond to your inquiries and requests.

Send order status updates, logistics updates, and necessary service notifications.

Improve website functionality, user experience, and service quality.

Prevent fraud, ensure transaction security, and comply with relevant laws and regulations.

We will not sell your personal information to any third party.

III. Cookies and Similar Technologies

To enhance your browsing experience, we may use cookies and similar technologies for:

Remembering your browsing preferences;
Maintaining shopping cart content;
Improving website performance;
Analyzing website traffic;
Providing a more personalized shopping experience.

You can manage or delete cookies through your browser settings, but some website functions may be affected as a result.

IV. Information Sharing

We will only share your personal information when necessary, including but not limited to:

Delivery service providers, for completing goods delivery;
Payment service providers, for completing payment processing;
Website technology service providers, for maintaining the normal operation of the website;
When required by laws and regulations or when requested by government agencies in accordance with the law.

All partners may only use your information to the extent necessary to provide the relevant services and shall bear corresponding data protection obligations.

V. Data Security

We take reasonable technical and management measures to protect your personal information, including but not limited to:

Encrypted data transmission;
Access control;
System security monitoring;
Regular security maintenance.

While we have taken reasonable security measures, no internet transmission method can guarantee 100% security. Therefore, please keep your account information safe.

VI. Your Rights

Under applicable law, you have the right to:

Inquire about your personal information;
Correct inaccurate information;
Delete eligible personal information;
Restrict or object to certain information processing;
Withdraw authorizations already given (to the extent permitted by law);
Request a copy of your personal data.

To exercise the above rights, please contact us via customer service email.

VII. Third-Party Services

This website may contain third-party services or links. Third-party websites have their own independent privacy policies. We recommend that you carefully read their privacy policies when visiting relevant websites. We are not responsible for the data processing practices of third-party websites.

VIII. Privacy of Minors

We will not knowingly collect personal information provided by minors. If we discover any such cases, we will take measures to delete the relevant information within a reasonable timeframe.

IX. Policy Updates

We may update this Privacy Policy based on business adjustments, changes in laws and regulations, or website operation needs. The latest version will be published on this website. Your continued use of this website indicates your understanding and acceptance of the updated policy.

X. Contact Us

If you have any questions, suggestions, or requests regarding this Privacy Policy or the processing of your personal information, please contact us at the following email address:

Email:

We will process your inquiry as soon as possible and provide you with necessary assistance.